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What They’re Sayin’ About Galson Laboratories

Comments from clients regarding their experience with our service

“I have been in the industrial hygiene consulting business for over 25 years, using a variety of IH labs with mixed results in years past. However, all it took was to try Galson Labs one time back in the early 1990s to find a solid, reliable partner for the future. Galson is an easy company to work with since their customer service is second to none. I always feel welcomed when I call, no matter the time of day or the complexity of my request. This is important to our company since we make every effort to respond quickly to customer requests. Galson helps us do that efficiently and in turn makes us look good to our clients. The value of that service is immeasurable. The culture of excellent customer service is obviously well established at Galson as all employees, new and experienced, follow the same approach. Of course, last but not least, the quality of reports and accuracy of invoices is excellent. Keep it up Galson, you are doing a great job!”

Richard A. Griffith, CIH, President
Workplace Safety & Health Co., Inc.

“Caroline (Clear Lakes, TX client service representative) has a second career as a 911 operator! I managed to order only half of a prep for a series of California jobs for a very important new client. She answered the emergency line last night and calmly and efficiently solved my problem. Kudos to Caroline for outstanding customer service!”

Shannon R. Magari, ScD, MS, MPH
Principal, Vice President Health Sciences, Colden Corporation

“I just completed a multi-floor LEED IAQ testing project in which Galson provided all-in-one LEED testing kits. Having Galson on my team gave me the confidence that the necessary testing media and equipment would arrive on time, every time. I’ve never dealt with a company who had so many competent customer service representatives. Thanks for all you’ve done.”

Dan Alexander
EFI Global

“I have my own pump, however it is heavy and difficult to run, and I have to order all of the different components to sample. However, Galson sent me everything I needed to sample. It was easy and self explanatory. I will use Galson for all of my testing needs in the future. Thank you!”

Susan Chavez
Denison Industries

“This was a complex sampling project that would have taken much more time and consequently cost my client a lot more money had it not been for the excellent service your company provided. My thanks to ALL your staff!”

Donald Dustin
Quality Risk Solutions

“The free pump loan is a great value. It is a HUGE time saver for us, because we don’t have to maintain our own pumps.”

W. Dean Kaiser
Stratus Environmental Solutions, Inc.

About Galson Laboratories

Galson Laboratories provides services in every state and 38 countries. Galson Laboratories works under the principles of continuous improvement and has developed industry-leading programs for its clients such as FreePumpLoan™ and FreeSamplingBadge™. Galson Laboratories is accredited to ISO/IEC 17025:2005 by AIHA. AIHA is an official signatory of the Mutual Recognition Arrangement (MRA) with the International Laboratory Accreditation Cooperation (ILAC). Headquartered in Syracuse, NY, Galson Laboratories has offices in Charleston, SC, Alameda, CA, Clear Lake Shores, TX, and Stevens Point, WI.

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